All meters are self read by you, the Member of LLWSC. Periodically, LLWSC members will check your meter for accuracy on readings.
If your water meter is enclosed by fencing, you must allow access by a nearby gate in order for the meter to be accessed and for servicing when necessary. Your water meter is located within a utility easement. When landscaping or fencing your yard, it is important that you maintain enough distance from the meter box to allow us room to work inside the box, should it be necessary. It is the property owner's responsibility to make sure the meter box is visible and accessible at all times. Please make sure the area around your meter is mowed and cleared of brush!
How To Read Your Meter
STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a rectangular box, some have blue lids. Most of our boxes have a small reader lid that allows you to see the meter without removing the entire box lid.
STEP 2 Once you open the reader lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. Read the number display from left to right including the fixed zero on the right.
STEP 3 After determining your meter reading, enter that information onto the LLWSC Payment pad available under the DOCUMENTS section of this website for SELF PRINTING. This will tell you how much water you have used since the last time you read your meter for billing. If your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use.
Identifying the location of your main water shut-off valve between the meter and the residence is important for leak identification and this shut-off valve is also a state mandated legal requirement. If you need to turn off water to your property DO NOT tamper with the LLWSC shut-off valve or the meter itself.
It is illegal to tamper with, obstruct access to, or remove a water meter. If you are unable to locate your customer main water shut-off valve, a local plumber will be able to tell you where it is, show you how it works or install one.
LLWSC works to ensure our customers have a continuous and adequate supply of water. It is equally important for public utilities like LLWSC to have adequate measures in place to help ensure that each water customer receives an adequate supply of water that is protected from contamination from external sources. To help achieve this, state agencies have defined rules that have been written for the protection of both the customer and the utilities that allow for one(1) meter per residence or per commercial connection. If you have more than one connection, please be proactive and reach out to the LLWSC office to identify the appropriate steps to address.
If your meter is identified as having multiple household connections, you will be contacted by the water system. Also remember that cross-connections with other water sources, such as wells, are NOT allowed.